Job Description

Salary: $123,000 - 163,000 per year Requirements:

• We require a bachelors degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.
• We look for industry certifications such as CCNA Collaboration, ITIL Foundation, CCNA Route/Switch, CCNA Voice, CCENT, or Cisco VTVS2.
• We need 3–5 years of IT experience supporting telecommunications and multi-platform environments.
• We expect hands-on knowledge of Cisco technologies, including IOS, SLI, ACS, RADIUS, and TACACS+.
• We value practical experience with VoIP, VPN, and related communication platforms.
• We require familiarity with Windows Communication Foundation, including WSDL and SOAP.
• We seek 3–5 years of experience maintaining both new and existing telecommunications services.
• We need a strong background in customer support for resolving client-reported technical issues.
• We prefer experience contributing to or leading complex telecommunications projects.
• We look for experience working collaboratively on large-scale telecommunications initiatives.
• We require understanding of applicable COM policies and procedures related to IT and telecommunications services.

• We provide technical support and ongoing maintenance for telecommunications services.
• We troubleshoot and resolve client-reported technical issues.
• We support Cisco collaboration, voice, and networking solutions.
• We assist with the deployment and support of VoIP, VPN, and related communications systems.
• We take part in planning, executing, and completing complex telecommunications projects.
• We work closely with internal teams and stakeholders to deliver dependable telecommunications services.
• We ensure work is carried out in alignment with IT and telecommunications policies and procedures.

• Cisco
• Support
• ITIL
• SOAP
• VPN
• Windows
• iOS
• AI
• LESS
• Network

More:

We are hiring a Telecommunications Engineer to support our telecommunications and multi-platform environment in Tallahassee, Florida. In this role, we provide the opportunity to work on both new and existing services, contribute to complex projects, and partner with internal stakeholders to deliver reliable communication solutions. We offer comprehensive benefits for eligible employees, including medical, dental, and vision insurance, HSA and FSA options, 401(k), and life, disability, and ADD insurance. Salaried team members receive paid time off, and eligible hourly employees may receive sick leave depending on assignment and legal requirements. We are an equal opportunity employer committed to fair consideration for all qualified applicants.

last updated 19 week of 2026

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