Job Description

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• Provides day-to-day financial and accounting support using an advanced knowledge of applicable skills, methods and practices and some innovation, analysis, and reasoning to choose appropriate alternatives from among pre-defined policies and procedures to complete work that includes successive steps and involves some non-routine problems and/or decisions.
• Applies industry and professional standards, university policy and procedure, federal and state laws and other regulations.
• Provides excellent customer service, over the phone, via email, and in person answering standard questions regarding status of requests, policies, and procedures for processing transactions, and/or instructions for completing paperwork. Instructs and advises regarding options and appropriate courses of action and follows-up inquiries to ensure customer satisfaction.
• Provides financial policy interpretation to determine the validity of customer requests and ensure compliance.
• Completes and maintains transactions in enterprise systems.
• Provides review and oversight of all types of financial transactions, some of which may be complex.
• Reviews; ensures approval based on alternatives regarding practice and policy.
• Troubleshoots problems.
• Performs vendor/account research as needed.
• Obtains additional information from or provides instruction and guidance for customers/vendors; corrects or escalates.
• Accesses multiple systems to process transactions, retrieve information, and/or initiate wire transfers.
• Completes reconciliation procedures.
• Creates summary reports.
• Assists with training of staff members
• Provides administrative and/or clerical support. Updates calendar, spreadsheets, templates and forms; monitors submissions.

Qualifications Required:

A bachelor's degree or the equivalent combination of education, training and experience;

Strong writing skills;

High level of organizational skills and attention to detail;

Diligent and can work independently;

Experience working with confidential information;

Professionalism;

Flexibility, adaptability in a fast paced environment.

Software Required:

• Excellent computer skills including proficiency in the use of spreadsheet, database, and word processing software.
• Familiarity with accounting and/or financial reporting.

Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development. Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

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