Network Engineer - MSP Job at Confidential, Indianapolis, IN

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  • Confidential
  • Indianapolis, IN

Job Description

We are seeking a skilled Managed Services Engineer to join a growing team in Indianapolis. The ideal candidate will possess expertise in Cisco and Fortinet technologies, combined with a strong understanding of Windows Server environments and virtualization platforms. 

This role will require a customer-focused professional who thrives in a fast-paced Managed Services Provider (MSP) environment, delivering top-notch IT solutions and support.

If you are interested, get in touch today. 

Key Responsibilities

  • Configure, monitor, and troubleshoot Cisco networking devices (switches, routers, and wireless solutions).
  • Implement and maintain Fortinet firewalls and security appliances.
  • Perform regular network health checks and optimize performance.
  • Install, configure, and manage Windows Server environments, including Active Directory, DNS, and Group Policy.
  • Perform patch management, upgrades, and backups.
  • Manage and maintain virtualized environments, including VMware or Hyper-V.
  • Deploy and troubleshoot virtual machines and related services.
  • Provide remote and on-site technical support to clients, ensuring SLAs are met.
  • Collaborate with clients to design and implement IT infrastructure improvements.
  • Maintain documentation for client environments and project work.
  • Respond to escalations and provide Tier 2/3 support for complex issues.
  • Monitor and manage security policies and configurations.
  • Ensure compliance with industry standards and client-specific requirements.

Required  Qualifications

  • 3+ years of experience in an MSP or similar IT environment.
  • Hands-on experience with Cisco networking (certifications such as CCNA or CCNP preferred).
  • Proficiency with Fortinet products (e.g., FortiGate firewalls; NSE certification is a plus).
  • Strong knowledge of Windows Server (2016/2019/2022) and Active Directory.
  • Familiarity with virtualization technologies (VMware or Hyper-V).
  • Solid understanding of networking fundamentals: TCP/IP, VLANs, VPNs, and routing protocols.

Preferred:

  • Exposure to cloud technologies such as Microsoft Azure or AWS.
  • Scripting/automation skills (PowerShell, Python, etc.).
  • Experience with backup and disaster recovery solutions.

Skills & Competencies

  • Analytical thinker with strong troubleshooting skills.
  • Excellent verbal and written communication abilities to interact effectively with clients and colleagues.
  • Ability to prioritize tasks and manage multiple client needs in a high-demand environment.
  • Collaborative mindset, willing to assist and share knowledge with the team.

Salary:

  • $80,000 - $100,000

Job Tags

Permanent employment, Remote work

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