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As a Spa Esthetician at Asaya Spa, Rosewood Sand Hill , you will deliver refined, results-driven skincare experiences in a serene, luxury setting. This role is dedicated to providing, but not limited to, highly personalized service while upholding the standards of a Forbes Five-Star environment.
The Esthetician performs luxury facials and select body treatments, demonstrating strong technical expertise across industry-standard modalities and a willingness to train in Asaya’s signature protocols. Success in this role requires exceptional communication skills, a passion for continuous learning, and the ability to confidently recommend products and services that support each guest’s wellness journey.
Candidates must hold and maintain a current esthetics license (dual licensure preferred)
Uphold and consistently execute all departmental policies, service procedures, and brand standards .
Deliver each service with precision, professionalism, and timeliness , ensuring punctuality and seamless guest flow.
Provide spa, beauty, and massage treatments in alignment with Asaya Spa service standards .
Maintain accurate client records , treatment notes, and follow all protocols related to equipment, hygiene, and environment.
Demonstrate schedule flexibility to support operational needs, including, but not limited to nights, weekends and holidays.
Educate and engage guests through thoughtful service and retail recommendations .
Communicate effectively with spa leadership regarding guest feedback, concerns, or operational needs .
Foster positive, professional relationships with spa colleagues, hotel partners, and returning guests .
Adhere to all safety procedures , escalating concerns promptly to management.
Prepare and reset treatment rooms to luxury presentation standards between each guest.
Participate actively in training, meetings, and special events , supporting a culture of excellence.
Maintain a positive, service-driven presence that contributes to a refined and collaborative work environment.
Perform additional duties as assigned in support of spa and hotel operations.
Demonstrates precision, efficiency, and attention to detail while maintaining a calm, composed presence.
Exercises sound judgment in problem-solving and works effectively with minimal supervision.
Anticipates guest needs and consistently delivers exceptional, personalized service while maintaining confidentiality.
Communicates with clarity and warmth , supported by strong listening skills and working knowledge of basic technology.
Brings a positive, service-driven attitude and thrives in a collaborative, team-oriented environment.
Proficient in advanced facial treatments , including, but not limited to microdermabrasion, nano-pen infusions, chemical peels, LED therapies, radiofrequency, microcurrent, dermaplaning, specialized facial massage techniques (Gua Sha, lymphatic drainage), current facial technology and in-depth skin analysis for customized, high-demand treatments.
Experienced in body treatments and rituals , including exfoliating scrubs, wraps, and additional seasonal spa experiences.
Knowledgeable in professional skincare lines with the ability to recommend products that support long-term skin health and high retail sales.
Fluent in English (spoken and written); additional languages a plus.
Meets the physical demands of a spa environment, including lifting up to 50 lbs., extended standing, bending, reaching, and maintaining clear communication with guests and colleagues.
Holds and maintains a current California Esthetician license .
Licenses & Certifications: Must hold a current California Board of Barbering and Cosmetology Esthetician license ; dual licensure in Nail Technology or Massage Therapy is preferred but not required.
Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
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